Frequently Asked Questions
Find answers to common questions about our products and services
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page to find your perfect fit based on body measurements.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly; however, you can request a cancellation within 1 hour of purchase by contacting our support team.
What materials are used in Stonz apparel?
We prioritize premium, sustainable fabrics including organic cotton, recycled polyester, and high-grade wool blends.
Do you restock items that are sold out?
Many of our core pieces are restocked regularly. You can sign up for 'Back in Stock' notifications on the specific product page.
How should I care for my Stonz garments?
To ensure longevity, we recommend following the specific care label instructions on each garment, typically involving cold washes and air drying.
Do you offer international shipping?
Yes, Stonz ships to over 50 countries worldwide. Shipping costs and delivery times vary by destination.